TENNIS CENTER POLICIES
Registration – Registration for tennis classes at LB Houston Tennis Center can be made on-line at www.lbhoustontennis.org, through our pro shop located at 11225 Luna Rd, Dallas, TX 75229 or over the phone at (214) 670-6367. Class fee must be paid in full at time of registration.
Refunds – Participants may request refunds for classes up to three (3) business days before the program’s first class.
Medical refunds requested prior to the start date of the course/program will be granted in full with a doctor’s note. A doctor’s note must be presented for all medical refunds to be granted. A pro-rated refund will be granted for medical refund requests received during the course/program.
Inclement weather and makeups – Any cancellations due to bad weather will be announced via Facebook, on our weather text message alerts and by calling the pro shop, if you are unsure if your class will be meeting. 24 hour notice is required before attending a make-up class. Classes missed for personal reasons may be made up in the same manner as bad weather make-ups with a limit of one (1) makeup per session.
Holidays – Classes generally do not meet on legal holidays and school holidays. To be sure about your class schedule, please check with the desk.
Drills and Clinics – All drills and clinics must be paid in full at time of registration. If a drill has only 2 players registered, the workout will be shortened to one (1) hour.
Ball Hoppers and Ball Baskets – May not be used unless approved by a General Manager.
Reservations can be made up two 3 days in advance.
Payments for reservations are due prior to play
You must cancel your court reservation by 24hrs before your reservation. If you fail to do so, no reimbursement will be made
Only one reservation per person per day may be made
Reservations must be made for 1.5 hrs, if there's only 30 minutes or 60 minutes slot available, pricing will be reduced accordingly
The person making the reservation must show up and claim the court at the front desk
Reservations are for A tennis court, specific courts are not guaranteed
Court reservations are forfeited after 15 minutes of schedule play if you do not show
Court cancellations – You must cancel your court reservation 24hrs before the evening before your reservation. If you fail to do so, the player who made the booking will be charged the rate of court regardless of whether the player is a member or ball machine pass holder. Failure to pay may result in a suspension of membership or loss of reservation privileges until the fee is paid. Courts may be cancelled online or by calling the pro shop at (214) 670-6367.
Ball machine cancellations – You must cancel your ball machine reservation 24hrs before your reservation. If you fail to do so, the player who made the booking may be charged the rate of the ball machine regardless of whether the player is a member or ball machine pass holder. Failure to pay may result in a suspension of membership or loss of reservation privileges until the fee is paid.
Private lesson cancellations – You must cancel your private lesson 24hrs prior to your private lesson or you will be charged the full amount for the lesson that was booked.
Alcohol consumption is prohibited on facility property.
Glass containers are prohibited on the courts.
Trash is to be placed in the provided containers.
Smoking is prohibited at LB Houston and on park property.
No game other than tennis is to be played on the courts.
Excessive noise, racquet throwing and profanity are strictly forbidden.
Persons/spectators not playing tennis are to remain outside the fence for their own protection and liability reasons.
Tennis Instruction – Pass holders or guests are not permitted to bring a tennis instructor from outside LB Houston for instruction purposes unless permission is granted from General Manager / Regional Manager.
Discounts – Member discounts of 10% apply to select adult drop-in classes, select adult drills, select private lessons and some non-sale retail items.
Advance bookings – No consistent advance bookings for any groups. Only one (1) court may be reserved per person.
If we have a rain out, when can we do the make-up class?
You have two weeks from the rained out class to make up your missed classs
Can I reserve the courts online?
Yes you can book classes online.
Can I get my racquet strung there? And how long does it takes to get it done?
Yes you can. We have the best stringing machine on the market and a certified racquet technician on staff who will string your racquet and make repairs, such as grommet replacement, grip build ups and even lead tape balancing. Racquets are strung within 72hrs with 24hr turn around time available.
Do I need to be a member to use the courts?
No, everyone is welcome at LB Houston Tennis Center!
Is there a dress code?
No denim, tennis shoes required, shirt must be worn at all times.